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The choice to transfer to a different agent is good.  Is there something like that when a chat is now idle?Serious-time messaging: Enables prompt communication between your team and website site visitors, allowing for fast responses and increased purchaser satisfaction. Rapid and effective conversation may also help solve challenges, solution inqu

Strike extra of your enterprise’s KPIs Your company targets could involve boosting buyer satisfaction costs or reducing reaction situations. With live chat, you can do the two. As you make your company straight away accessible for your buyer foundation, you Obviously stand to strike extra critical KPIs like your: Close priceReceive is a strong co